This article will provide step-by-step instructions showing how to download Elements from your purchased Subscription Plan.
Step 1: Login to the account you’d like to use to purchase the Subscription Plan.
Please remember the account you used to purchase. You’ll need to login to this account from now on to enjoy the Plan. (If you do not have one, sign up for a Free Member Account here.)
Step 2: Choose your Plan and select between Monthly and Annual subscription term.
Step 3: Click on “Subscribe Now” for the Plan you’d like to purchase and confirm the details on screen. Upon confirmation, click “Make Payment” to pay via your credit card.
Step 4: Once you’ve completed the payment, please go to your buyer account dashboard and find “Subscription” in the drop down menu. Selecting it will lead you to an overview of your purchased Plan.
Step 5: In this overview page, you will find the Plan you purchased, total downloads and remaining downloads.
More importantly, please note your renewal date in the Billing area.
If you do not want to continue your Plan beyond your subscription term, please unsubscribe it by clicking “Cancel Subscription” before the end of your billing period.
If you wish to change your default credit card, click “Billing Methods” to update it.
Please note that we do not store your credit card details and is captured directly by our payment gateway provider, Stripe.
In the “History” section, find details of your past transactions. Here we present a complete record of when you started, renewed and canceled your current and past Subscription Plan(s).
Step 6: Let’s demonstrate how to download an Element that is available within your Plan.
In this case, let’s take After Effects Template for an example. After Effects template is only available if you bought a Music + After Effects + Premiere Pro Plan. You may refer to the After Effects channel page and click on the magnifier icon if you do not have any specific keywords to search:
Step 7: Please note that only Elements with the thunder icon are available for download within the Subscription Plans. For those that do not have a thunder icon, you’ll need to buy them via on-demand purchase.
Tip: Selecting the filter checkbox on the left “Subscription Elements” will conveniently help display for you at once all the Elements available for download within the Subscription Plans.
Step 8: Any Element you like that has the thunder icon means it is available for download within the Plan. Simply click download and find the Element in your Download Box.
Download is complete!
If you need any assistance during the process, do feel free to contact us at firstname.lastname@example.org. We’d be glad to help!