The MotionElements Price Guarantee
We want you to feel assured when you shop on our site, and we strive to give you the best deals - at the best possible price. That's the reason behind our MotionElements Price Guarantee.
After your purchase with us, if you find the same Element sold for a lower price on another website, we’ll check the details of your order and refund you the Price Difference in the form of credits.
[?] What is our Price Guarantee?
We guarantee you're getting the best price on the purchase price of your Element on www.motionelements.com in accordance with these terms and conditions. Should you find a lower price online for the same Element on another eligible stock content website within 24 hours of your www.motionelements.com purchase, we will refund you the difference in the form of MotionElements credits for up to 50 credits.
[?] What does the Price Guarantee apply to?
The Price Guarantee covers all Element/s purchase on www.motionelements.com. See restrictions below.
[?] How can I apply the Price Guarantee?
You must file a Price Guarantee application form within 24 hours after your purchase on www.motionelements.com to make a claim under the Price Guarantee. The lower price must be available for purchase at the time you contact us, as verified by our customer service representatives.
Price Guarantee Terms & Conditions
Notifying us of a Claim.
You must file a Price Guarantee application form within 24 hours after your MotionElements purchase to make a claim under the Price Guarantee. The lower price must be available for purchase at the time you contact us, as determined by our customer service representatives. You may only make one Price Guarantee claim per calendar month regardless of the number of accounts you have.
Must be an exact match.
The Price Guarantee is available only for exact Element matches sold by the same contributor, and offer applicable refund policy as purchased on MotionElements. The Price Guarantee applies to the purchase price of the Element. Comparative price provided has to be in the exact currency denomination as purchase currency. The Price Guarantee is not available for purchases made on websites where the Element/s are sold as part of a subscription plan, credits purchase, bulk purchase, or as part of a bundle.
Comparison Prices must be non-promotional and available to the public online.
The Price Guarantee applies only to non-promotional prices both advertised and available to the general public on a website. For example, this does not include prices offered on membership program websites, corporate discounts or special one-time only prices and promotions; or prices available only by using a coupon or other promotion not offered to the general public. The lower price may not come from a website where you call to get the price, or from a promotional e-mail that you received.
Verification of Claims.
All requests and claims, including receipts, are subject to verification by our customer service representatives. We will not accept screenshots or other purported evidence of a lower price that cannot be independently confirmed by our customer service representative. In addition, we will not verify any request that we believe, in our sole discretion, is the result of a printing or other error or is made fraudulently or in bad faith. You must provide our customer service representative with all requested information relating to the lower price including, without limitation, the address of the website on which the lower price is available. Failure to provide the customer service representatives with sufficient evidence or details of the lower price may result in invalidation of your claim.
Changes and Modifications.
We reserve the right in our sole discretion to modify or discontinue the Price Guarantee or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. The terms that are in effect at the time of your purchase will determine your eligibility under the Price Guarantee. The failure by us to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision.
These Price Guarantee Terms & Conditions are governed by Singapore law. In the event of any dispute, you irrevocably submit to the exclusive jurisdiction of the Singapore courts. If any part of these Price Guarantee Terms & Conditions are determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and will continue in effect. These Price Guarantee Terms & Conditions constitute the entire agreement between you and us with respect to this Price Guarantee and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us.