How can we help you?
Finding The Perfect Element
- How to search for Elements?
- How to use VisualSearch?
- How to use AudioSearch?
- How to check technical specifications of Elements?
- How to check if an Element can be looped?
- How to test Elements before I buy?
Download, Convert & Use
- How to download purchased Elements?
- Why does my download have the MotionElements watermark?
- Is there a limit to the number of times I can download my purchased Elements?
- Can I use my Elements for multiple projects or media? Do I have to pay extra?
- Can I modify my Elements (eg, colour, scale, duration) for my purpose?
- Do I need to credit the Artist or MotionElements in my works?
- Why are there Expression errors with non-English After Effects?
- "This project must be converted from version ... The original file will be unchanged." Does that mean I can't use this After Effects Project?
- "The following layer dependencies are missing" - Missing font files
- “After Effects warning: # files are missing since you last saved this project.”
- "This project contains # reference to a missing effect. Please install the following effect to restore this reference."