How Can We Help You?
Finding The Perfect Element
- How to Use Search Filters?
- How to Search for Elements
- Where Do I Find Free Elements?
- What is the currency in which your prices are stated in?
- How To Use VisualSearch?
- How Do I Check The Technical Specifications Of The Elements?
Checkout & Pay
Download, Convert & Use
- Why Does My Download Have The MotionElements Watermark?
- My Download Did Not Complete. How Do I Re-download?
- Downloading Purchased Content
- "Matched third party content" on YouTube
- Can I use my Elements for multiple projects or media? Do I have to pay extra?
- Can I modify my Elements (eg, colour, scale, duration) for my purpose?
- Why are there Expression Errors with Non-English After Effects?
- Can I use the AE templates in my language version of After Effects?
- "This project must be converted from version ... The original file will be unchanged." Does that mean I can't use this After Effects Project?
- "The following layer dependencies are missing" - Missing Font Files
- “After Effects warning: # files are missing since you last saved this project.”
- "This project contains # reference to a missing effect. Please install the following effect to restore this reference."