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Subscription
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Contents
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Subscription

12 Articles in this category
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What is the Subscription Catalog?

Our subscription catalog is a selection of stock content from our marketplace. As a subscriber, you can download any stock content marked with the subscription icon. To view all content within the subscription catalog available for download, ...
Updated on : 11 Jan 2023

How to purchase unlimited subscription and download content under subscription?

This article will provide step-by-step instructions showing how to download stock content from Unlimited Subscription. Step 1: Login to the account you’d like to use to purchase the Unlimited Subscription. Remember t...
Updated on : 25 Jan 2023

Any additional cost after subscribing or restrictions in usage?

The only fee you'll be paying is the subscription fee. Once you have subscribed, there are no additional costs or licensing fees to use the stock content you have downloaded within your subscription. Are there restri...
Updated on : 11 Jan 2023

I bought a subscription. Why do I still have to pay for some items?

Our subscription catalog is a selection of stock content from our marketplace. Our contributors are free to decide if they would like to offer their content within subscription. If the stock content you want is not available for download within s...
Updated on : 20 Dec 2022

Is there a monthly payment option?

No, there is no monthly payment option. To keep things simple for our subscribers, we are only offering one option if you would like to subscribe. Our Annual Subscription is billed annually (one time payment for 12 months of downloads).
Updated on : 14 Jun 2022

How will I be billed for my subscription?

To ensure uninterrupted service, our subscription automatically renews annually. The billing date is the same date that you enrolled in your subscription. Eg. if you enrolled for the plan on Jan 10 this year, then your subsequent billing date wou...
Updated on : 29 Aug 2022

What is auto-renew?

Once you are an active subscriber, your subscription automatically renews as long as your billing information is valid and you have not cancelled. Our subscription automatically renews annually. If you do not wish to renew your subscription, you c...
Updated on : 12 Jan 2023

How do I cancel my subscription?

If you don’t wish to renew your subscription, do cancel before the end of your billing period so you will not be charged. To cancel your subscription or manage your plan renewal, you have the option for self-service cancellation at your dashboard....
Updated on : 24 Jan 2023

Do I get a refund if I cancel my subscription?

In short, no. Since you're paying for the entire year, we give a significant discount on our plan in exchange for your commitment for the 12 months. Eg. If you purchase the subscription in Jan and choose to cancel in Feb, there will be no pro-ra...
Updated on : 15 Jun 2022

Can I share the subscription with my team members / company?

Yes, you are allowed to share the subscription if you purchase a multi-seat license. Increase productivity and creativity by allowing your teams to co-create faster. To share the subscription with multiple users, you m...
Updated on : 17 Feb 2023

Can I still download any new stock content once I cancel my subscription?

Yes. even after you cancel your subscription, you’ll still enjoy the unlimited download until the end of your billing cycle.
Updated on : 21 Jul 2022

Can I use the downloaded stock content even after I cancel my subscription?

Yes. Once you have licensed the stock contents, the license is permanent. You can continue to use the stock content regardless of your subscription status, even if you no longer have a subscription plan.
Updated on : 21 Jul 2022
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